1. Kaufe deinen Gutschein in unserem Onlineshop nach deiner Wahl
   
   
2.  Nach Bezahlung erhältst du eine E-Mail von uns, mit deinem persönlichen Gutscheincode (Bitte schaue auch in deinem Spam-Ordner nach)
   
   
3. Du hast die Möglichkeit diesen auszudrucken, auf Wunsch versenden wir an dich unsere Gutscheinkarte. Schreibe uns dafür einfach eine Mail unter info@levelonefashion.de
   
   
4.  Auf der Gutscheinkarte für deine Liebsten, trägst du dann deinen persönlichen Code ein
   
   
5. Dieser wird dann von deinen Liebsten verwendet beim Checkout an der Kasse bei uns im Onlineshop

Info: Geschenkgutscheine sind ein Jahr gültig und sind von Barauszahlung ausgeschlossen

How do I proceed with a return?

If the size or the item itself does not meet your expectations, you can return it to us within 14 days of receiving it. The buyer is responsible for return shipping costs. Please send your return with sufficient postage to:

Levelone GmbH & Co. KG
Platanenweg 2-4
33335 Gütersloh
Germany.


Germany

When will my money be refunded?

After we receive your return, the money will be refunded within 4-7 working days.

How do I cancel my purchase contract?

You can find all information about the legally required right of withdrawal on the page. Right of withdrawal.

My order is incomplete, what do I need to do?

If your order is incomplete, please contact us by email at the address provided. info@levelonefashion.deso that we can help you as quickly as possible.

I received the wrong or damaged goods, what should I do?

Should you receive an incorrect or defective item, please contact us by email at the address provided. info@levelonefashion.deso that we can help you as quickly as possible.

How do I change or cancel my order?
Did you make a mistake with your order, enter the wrong address, or select the wrong item? No problem! Please let us know as soon as possible via
Email to the address info@levelonefashion.de mitWe will do our best to make the requested adjustments. Please understand that changes are no longer possible after shipment.

How do I use discount or voucher codes?
This is very simple. You enter the code in the field at checkout when completing your order.Discount code“Enter. Your discount or voucher amount will then be automatically deducted from the total price.”